Last updated: 06/01/2009 SUSE Fedora NOC Lead 1st Line support & Incident Management; Nr Slough Back SUSE – Fedora NOC Lead 1st Line support & Incident Management; Nr Slough; Required to join global communications company at their 24*7 Network Operation Centre. This is a lead First Line Support role, however you will also take ownership of the incident management process. You must be prepared to do 4days on 4days off, 12 hr shifts rotating day/night. You will take ownership of all incident management activities, tools, process & methodologies, have operational responsibility for delivery of fixes, & manage to SLA. As well as managing & directing incidents, you will also provide 1st line fixes, you will need good Linux skills, ideally SUS or Fedora, exp of ITIL or similar, process monitoring configuration or NOC / Control Centre experience. Any skills with MYSQL or Informix, Network Troubleshooting, firewalls, VPN or VOIP would be highly advantageous. Location Marlow; Berkshire Start Date ASAP Contact Drew Percival Telephone Tel: 0207 248 9596 Email drew.percival@evolutionjobs.co.uk Reference Ref: 162133 Job Type Permanent Salary Circa 30-35K + Bens Send to a friend         Candidate Recommendations To earn £200 and recommend a candidate, click on one of the links below. Manager Recommendations Do you know a manager who is currently recruiting? Click on the link below to enter their details and earn a £200 reward. Copyright © 2009 Evolution Recruitment Solutions Ltd. All rights reserved. Sitemap    Please wait