Last updated: 07/01/2009 ITIL Incident and Problem Manager Derby Derbyshire Back Our client a major Bluie Chip Engineering company in Derby are currently moving thier Serrvice management support environment to follow ITIL guidelines and they require the services of a contract senior experienced Incident and problem manager for an initial term of 6 months. You will be required to be involved in the set up and initial running of an ITIL incident and problem function. The processes will already be defined, and this role will involve running this function and ensuring the processes are embedded into the organization. There will be an element of service improvement needed in the early stages of the contract. Towards the end of the assignment role, it will involve handing over this function to a permanent employee and ensuring they are up to speed to continue successful running of these areas Qualifications / skills: ITIL incident, Problem and Change Management – either at practitioner or management level Experience in running ITIL functions to company processes and procedures Excellent communication skills, both written and verbal. Use of standard desktop tools such as MS Word, Excel, Outlook. Please send your CV now for this urgent role Location Derby Derbyshire Start Date ASAP Contact Tony Monk Telephone Tel: 01925 828 547 Email tony.monk@evolution-contract.co.uk Reference Ref: 161640 Job Type Contract Salary Market Rate Send to a friend         Candidate Recommendations To earn £200 and recommend a candidate, click on one of the links below. Manager Recommendations Do you know a manager who is currently recruiting? Click on the link below to enter their details and earn a £200 reward. Copyright © 2009 Evolution Recruitment Solutions Ltd. All rights reserved. Sitemap    Please wait